Returns and Refund Policy
Shopping at FindDeal comes with peace of mind. If something isn't right with your order, we make the return process simple and hassle-free — all physical items are eligible for a return or exchange within 30 days of delivery.
Eligibility Requirements
Before initiating a return, please confirm your item meets the following criteria:
Unused and in its original state, with all packaging and accessories included
Supported by your order confirmation or purchase receipt
Not modified beyond the standard options available on the product listing page
How to Request a Return
Reach out to us at contact@finddeal.shop to get the process started. Once your request is reviewed and approved, we will send you:
A prepaid return shipping label
Clear packing instructions to protect your item in transit
A unique Return Authorization Code (this code must be written on the outside of your package)
Packages arriving without a valid Return Authorization Code will not be accepted or processed.
Received the Wrong or Damaged Item?
Get in touch with our team right away if your delivery includes:
Items that arrived broken, defective, or with damaged packaging
A product that doesn't match what you ordered (wrong size, color, or model)
Anything missing from your order contents
Items We Cannot Accept Back
The following products are excluded from our return policy:
Personalized or custom-made items
Products marked as final sale or part of a clearance promotion
Items showing damage resulting from misuse or improper handling after delivery
Exchanging an Item
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Submit your return request using the steps outlined above
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Place a fresh order for the item you'd like instead
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Your return credit will be applied directly to the new purchase once approved
When Will I Get My Refund?
Once your return reaches us, here's what to expect:
Inspection period: 3–5 business days after we receive the item
Approval notification: Sent to your email as soon as the review is complete
Refund to original payment method: Within 5–7 business days of approval
Bank processing time: An additional 3–10 business days depending on your financial institution
Reach Our Support Team
Email: contact@finddeal.shop
Phone: +1 208 617 5990
Address: 211 1st Ave E, Abercrombie, North Dakota 58001, United States